And a bidding price beginning with only £2
Now the item is over and the highest bidder bidded £41
I recieved an email saying that I have to ship the item off with in one day if the bidder pays £41 like wtf? My item costs £160, shouldn' they keep bidding until the highest bidder gets to the "buy it now" price?
You obviously do not have the faintest idea how ebay works. What you did was put your item up for open auction with the lowest starting bid being £2. The Buy it Now price of £160 does NOT have to be reached, it merely gives the option for someone who wants the item badly enough to pay £160 for it and the auction would then instantly finish in their favour. The way you listed it, with bids and Buy it now, the minute someone bids the starting price the Buy it Now option is cancelled. If you wanted to get £160 for the item you should have listed it in the 'Fixed price' option which is NOT an open auction, it is a sell for £160 or do not sell at all.
There is virtually no chance of the buyer agreeing to cancel the transaction, he/she will be aware that they got a good bargain. The fact that you did not take the trouble to read the sellers guidelines is no reason for cancellation.
A dishonest person would email the buyer saying package dispatched by 2nd class post then after a week or 10 days when it does not arrive would refund the buyers money as it was obviously lost in the post.
eBay's Buy It Now option: on most items, it goes away after someone makes a bid. So, even though eBay is an auction site, sometimes you're best off listing something under Buy It Now instead.
Perhaps this is old news to some, that the Buy It Now option disappeared after one bid was made (except on some items, like cellphones, on which it stays until bids get to 50% of the Buy It Now price). So, despite the fact that eBay is an auction site, it might be worth making a fixed listing for certain items, despite what eBay says. You may have to wait a little bit longer, but you have the potential to make more money than you would on an auction. And if it doesn't sell after 10 or 30 days, you can always re-list it as an auction later.
Too bad. You've entered into a binding contract, so send the item.
You have the choice of either shipping the item at 41 quid, or throwing yourself to the mercy of the highest bidder and explain that you didn't understand buy it nows were not the same as reserves, so can't afford to sell at 41.
If you go that route refund before contacting the bidder.
You also put the item up for bid with a starting price of 2 pounds. (Don't have that character on my American keyboard, lol.) How ebay works is that someone can buy the item at the "buy it now" price if they really want it and/or are afraid the bids will go above that price. Once bidding starts on the item, the "buy it now" option goes away. You should have started the bidding at a higher price. What if someone had bid 2 pounds and won it? You'd have been even more screwed.
You didn't understand how this works, but that is entirely your fault. The person made a legitimate bid and won the item. You have to follow through with it.
What you should have done was set a reserve price, then if bidding does not reach your reserve then you're not obliged to sell it to the highest bidder, but since you didn't set a reserve it sold, and could have sold for any price at all. If the buyer pays £41 then you should send it, the buy it now price is nothing to do with it, you need to set a reserve if you don't want to sell it for less than a certain amount, or don't run an auction at all and just have buy it now alone ... auctions are timed, and if you don't set a reserve then someone could have bid just £2 and won, and you would have to send them the item. You could try asking the buyer to cancel the transaction but they don't have to and it would be breaking the rules not to send it if they pay the £41.
No, you should have set a minimum price.